Privacy Policy
Last updated: 10 November 2026
Our commitment to your privacy
Indian Wildlife Safaris (“we”, “us”) is a wildlife travel brand and a unit of Tigerwalah, a sole proprietorship owned by Anurag Sharma and based in Gurugram, India. This policy explains what personal data we collect when you visit indianwildlifesafaris.com, enquire with us or travel with us, and what we do with it.
We handle personal data in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act). Many of our guests live outside India, so we also apply the principles of the General Data Protection Regulation (GDPR) to visitors from the European Economic Area and the United Kingdom.
- Purpose limitation. We collect and use your personal data only to answer your enquiry, plan and deliver your trip, take payment, meet our legal obligations and keep our guests and operations safe.
- Data minimization. We collect only what is adequate, relevant and necessary for those purposes.
- No sales or unauthorized reuse. We never sell, rent or lease your personal data. We do not reuse it for purposes other than those it was collected for, unless the law requires it.
- Security. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration or disclosure, and we review them regularly.
- Legal compliance. We follow the Indian laws and regulations that apply to data protection.
What we collect
| When | What we collect |
|---|---|
| You send an enquiry by website form, email, phone or WhatsApp | Name, email address, phone number, destination, travel dates, number of adults and children, and your message |
| You subscribe to our newsletter | Name and email address |
| You book a trip | Names, ages, gender and nationality of each traveller, billing address, GST details if you need a tax invoice, emergency contact, and any dietary, medical or mobility needs you choose to tell us |
| We book safari permits and hotels for you | Government photo ID details for each traveller: passport for foreign nationals, OCI details for OCI card holders, Aadhaar or another accepted ID for Indian nationals. Forest departments and hotels require these by law |
| You pay us | Name, contact details, amount, currency and transaction reference. Cards and bank details are entered on the secure page of our payment partner, PayGlocal. We do not receive or store full card numbers |
| You browse this website | IP address, device and browser type, and pages viewed, collected through cookies and similar tools described below |
| You send us a review or photographs | Your name, your words and your images, published only with your permission |
How we use it
- To reply to your enquiry and prepare itineraries and quotes.
- To book hotels, transport, guides and safari permits, and to send vouchers, invoices and pre-trip information.
- To contact you during your trip, including in an emergency.
- To keep accounts and meet tax and guest registration requirements.
- To understand how the website is used and improve it.
- To send newsletters and offers, only if you have opted in. You can unsubscribe at any time.
For visitors from the EEA and UK, our legal bases are performing our contract with you, complying with legal obligations, our legitimate interest in running and improving our business, and your consent for marketing and non-essential cookies.
Who we share it with
We share only what each party needs to deliver your trip:
- Hotels, lodges and camps: traveller names, ID details, and dietary or other needs.
- Forest departments and safari booking portals: traveller names and ID details for permits. Permits are issued in the traveller’s name and cannot be transferred.
- Transport providers, guides and naturalists: names, contact numbers and arrival details.
- Payment and banking partners: the details needed to process your payment or refund.
- Technology providers: services we use for email, document storage, the website and customer communication, including Google Workspace.
- Government and law enforcement authorities: when the law requires it.
Cookies and tracking tools
This website uses cookies, which are small files stored on your device, and similar tools:
| Tool | What it does |
|---|---|
| Cloudflare Turnstile | Protects our forms from spam. Essential |
| Google Analytics | Counts visits and shows which pages are used |
Essential cookies are always on. Google Analytics runs only if you accept it in the cookie banner, and you can change your choice at any time through Cookie settings. You can also block cookies in your browser settings. Google handles this data under its own privacy policy.
We do not use advertising cookies on this website.
How long we keep it
- Enquiries that do not become a booking: up to 12 months.
- Booking, invoice and payment records: up to 8 years, as Indian tax law requires.
- Copies of ID documents: deleted within 3 weeks of the end of your trip, unless the law requires longer.
- Newsletter details: until you unsubscribe.
- Website analytics: as set by each provider, generally no more than 14 months.
Where your data is processed
We are based in India, and our technology providers store data in India and in other countries. If you contact us from outside India, your data will be transferred to and processed in India. We take reasonable steps to ensure it is protected wherever it is processed.
Children
This website is not directed at children. We collect details of travellers under 18 only from a parent or guardian, or for school programmes from the school with parental consent. We do not use children’s data for advertising or tracking.
Your rights regarding your data
Subject to legal and regulatory requirements, you have the following rights:
- Right to access. You can ask for a summary of the personal data we hold about you and how we use it.
- Right to correction. You can ask us to correct inaccurate or incomplete data.
- Right to deletion. You can ask us to delete your data. We will do so promptly unless the law requires us to keep it, for example for tax or audit purposes.
- Right to withdraw consent. Where we rely on your consent, you can withdraw it at any time.
- Right to nominate. You can nominate another person to exercise your rights if you die or become incapacitated.
- Right to complain. You can raise a grievance with us, and if you are not satisfied, with the Data Protection Board of India.
If you are in the EEA or UK, you can also ask us to restrict or stop certain processing, ask for a copy of your data in a portable format, and complain to your local data protection authority.
Exercising your rights
Write to us using the contact details below. We do not charge a fee. We will reply within 30 days and may ask you to confirm your identity first.
Third parties you deal with directly
We are responsible for the personal data we collect and for the hotels, transporters and other providers we engage on your behalf. We are not responsible for information you share directly with any agency or individual we have not engaged for your trip, such as other booking agents, liaisons, travel agents, guides or drivers. Their own privacy practices apply, and we encourage you to review them first.
This website also links to other sites, including TripAdvisor and social media. This policy does not cover them.
Changes to this policy
We may update this policy when the law or our practices change. The date at the top shows the latest version.
Contact us
Privacy contact and Grievance Officer: Anurag Sharma, Proprietor
Indian Wildlife Safaris (a unit of Tigerwalah), 945, Regus Business Centre, 9th Floor, Spaze I Tech Park, Sohna Road, Sector 49, Gurugram 122018, Haryana, India
Email: info@indianwildlifesafaris.com
Phone: +91 98714 31155